Current Information (COVID-19)
Yes, we continue to run our day-to-day business as normally as possible - on one hand to continue to provide you with beautiful decorations for birthday par...
Wed, 29 Apr, 2020 at 12:01 PM
We send our goods from Germany, so there are delays due to border controls and restrictions in international transport (e.g. the loss of flight connections)...
Wed, 29 Apr, 2020 at 12:08 PM
Please contact us by sending us a ticket or by phone if you want to extend your return period. We will definitely find a solution!
Wed, 18 Mar, 2020 at 2:40 PM
Yes, returns and new goods are left as received for a week before processing, so that the virus cannot spread. As a result, refunds are delayed for up to 14...
Wed, 1 Apr, 2020 at 11:29 AM
Yes, your parcels will continue to be delivered to your front door. UPS are currently refraining from obtaining signatures from recipients upon delivery (as...
Wed, 25 Mar, 2020 at 8:23 AM
Due to the nationwide closure of shops and retail outlets, we do not recommend customers organising delivery to Parcel Shops.
Thu, 19 Mar, 2020 at 11:28 AM