Order

How do I place an order at Party365.com?
You can place your order comfortably and safely directly in our Online Shop. Of course, you can also order by phone by calling our Customer Service Team on ...
Tue, 11 Aug, 2020 at 1:22 PM
Is there a minimum order value? What is the surcharge for small order quantities?
There is no minimum order value for our Online Shop, however for orders with a shopping basket value of less than £20 (excluding shipping costs), a small qu...
Wed, 13 May, 2020 at 9:56 AM
Are discounts available for large orders / organisations?
YES! A discount is possible with larger purchase quantities made by repeat customers and/or business customers. Simply contact our B2B department via the on...
Mon, 7 Oct, 2019 at 12:35 PM
How can I redeem my discount voucher?
If you have a voucher/coupon code, you can redeem it when making a purchase in the Shopping Cart (click on the shopping cart icon to view this page). Prior...
Tue, 28 Jan, 2020 at 11:01 AM
How can I cancel my order or amend it afterwards?
As long as your order has not yet left our Logistics Centre, you can edit it easily via our online portal. You'll know if this is possible as a shippin...
Mon, 7 Oct, 2019 at 12:36 PM
I have not received my order confirmation - what should I do?
You should receive an automatic email order confirmation from our system within 5-10 minutes of completing your order at Party365.com. Please also check you...
Mon, 7 Oct, 2019 at 12:36 PM