Support

For returns, please use our Returns Portal. There you can select the items which do not fit you or do not satisfy you, and can confirm their return. We ask ...

As soon as we have received your return at our Logistics Centre, you will receive confirmation by e-mail. If you have received this email, it usually takes...

As soon as we have processed your return, you will receive an automatic confirmation e-mail from us. If you have not yet received a refund for your return, ...

If, contrary to expectations, you have received a defective item, please contact our Customer Service Team immediately to lodge a complaint. You can do this...

You can make an exchange (alternative size, colour, model) via our portal. Please note that we do not cover the shipping costs for an exchange. If you have ...